Terms and Conditions

Delivery

We aim to deliver all orders within 2-7 days if the goods are in stock. If the goods you order are “Out of Stock” we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.

Cancellation

You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.

Returns Policy

We want you to be happy with your purchase. Please check the goods on delivery and ensure that they have been supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less any postage costs.

Guarantee

All Mongoose exhaust systems and components come with a conditional lifetime guarantee for the first owner, with the exception of the following components:
• Flexible sections - 12 months from date of purchase
• 100 cell race cats -12 months from date of purchase - race use excluded
• 200 cell sports cats - 24 months from date of purchase
All parts carry the return to base guarantee.
Proof of purchase and identification may be required.
Labour is not covered under the Mongoose guarantee, however, you may visit our premises for inspection and we will replace the parts for you, stock permitting.
Damaged items will not be guaranteed. e.g. damage caused by speed bumps, incorrect fitting etc.
We reserve the right to ask to inspect the item/vehicle before issuing a guarantee.
Cost of replacement part to be paid for by the customer until faulty item is returned to us for inspection then refund.